App-V client asks for authorization (error code 0A-00002002 and 01-0003100E)
We’ve had a long lasting issue with the App-V client, only some computers were affected .. mine was one of them :-) App-V Client versions 4.6 and 4.6 SP1 had this issue (others not tested).
The first streamed application always asked for credentials:
Please enter your user name and password.
When you hit Cancel:
The launch was cancelled during authentication Error Code; 01-0003100E
The App-V client log (sftlog.txt) shows a 0A-00002002 error:
The client was unable to connect to an Application Virtualization Server (rc 1690900A-00002002)
Also sporadically this error pops up:
App-V NTLM credentials 0A-00002002
After a long search we’ve found that Windows Live Essentials was the cause of this issue. Uninstalling WLE and a reboot solved the problem.
Is this problem only caused by Windows Live Essentials? I don’t think so, because I’ve used WLE in combination with a variety of App-V clients with no issues at all.
Update: On the App-V forums a workaround was posted. Removing “livessp” from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Security Packages, solves this issue as well. Without the need to uninstall Windows Live Essentials.
